Privacy Policy

Effective Date: 04/06/2025

Thank you for choosing The Print Nation ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your information when you install or use The Print Nation Shopify App ("App") in connection with your Shopify store.

1. Information We Collect
When you install and use The Print Nation app, we may collect the following types of information: Store Information: Including store name, email, domain, and Shopify store ID. Personal Information: Such as your name, email address, and contact details. Order Information: Details about orders processed through your store, including customer name, shipping address, product details, and order value. Product Information: Details about the products you create, publish, and sell using the app. Usage Data: Information about how you interact with the app, including app settings, features used, and diagnostics.

2. How We Use Your Information
We use the information collected to: Provide and operate The Print Nation app and its services. Sync and fulfill print-on-demand orders. Communicate with you about your account and support requests. Improve our app functionality, performance, and user experience. Comply with legal obligations.

3. Sharing Your Information
We do not sell your personal information. We only share your data in the following situations: With Print Providers: To fulfill orders, we share order and product details with third-party print providers. With Shopify: To ensure proper functionality and adherence to Shopify’s policies. With Service Providers: We may use trusted third-party providers to help us operate our app, such as hosting services or analytics tools. Legal Requirements: If required by law or to respond to legal processes.

4. Data Retention
We retain your information for as long as your store is connected to The Print Nation app or as needed to provide our services. Upon uninstallation, we may retain some data for legal and backup purposes, but will delete/store anonymized data wherever applicable.

5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no system is 100% secure.

6. Your Rights
You have the right to: Access the data we hold about you Request correction or deletion of your data Withdraw consent where processing is based on consent Contact us regarding any privacy concerns You may do this by emailing us at: [Insert contact email]

7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting an update on this page or via email.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@theprintnation.com
Support Phone Number: + 965 51557699
By installing and using The Print Nation app, you acknowledge and consent to the practices outlined in this Privacy Policy.